Have a question about Steadyrack products, shipping, returns, warranty policies or something else? You’ll most likely find the answer here. For all other concerns and inquiries please get in touch with our Support Team.
ProFlex is the world’s most advanced vertical pivoting bike rack. Featuring a new modern aesthetic, increased load capacity (can now hold bikes up to 55kg/121lbs), a SteadySpine which allows for the seamless integration of the new GearMate storage organiser system, removable rear tyre rest allowing for the mounting plate to be used with future products (watch this space) as well as new SteadySaddle which allows for bikes with fenders or mudguards. Basically the ProFlex does everything the Classic does and more!
Yes! The ProFlex comes in three sizes, Narrow for bikes with a tyre width of up to 2.1” (Road, Gravel, City, BMX, eBike, Fender), Wide for bikes with a tyre width of up to 2.8” (MTB, eMTB, Fender, Gravel) and Fat for bikes with a tyre width of up to 5” (Fat, Cruiser, Fender, Plus, eBike)
Yes, the ProFlex still has our pioneering pivoting feature allowing for pivoting on either side of the rack to maximise space saving.
Yes! While the Classic range racks could hold up to 35kg, the new ProFlex can hold bikes up to 55kg.
Yes, our innovative SteadySaddle allows for bikes with or without fenders or mudguards. If you have a minimum of 20mm or 3/4 Inch clearance between tyre & stays, then your bike will be compatible.
Yes, ProFlex follows the same principles of the Classic range but now includes easier installation of the end caps with our slide-and-click system. Check out our ProFlex installation video for more.
If you have installed your existing rack onto a timber surface and have used the vertical mounting holes (timber installation), the ProFlex can be installed using the same holes. If it is installed using the horizontal mounting holes (masonry installation), you will need to mark out the vertical mounting holes on your existing rack before removing, and then the ProFlex rack can be installed by drilling new vertical mounting holes.
Yes! Our new ProFlex includes a SteadySaddle which allows for bikes with fenders and mudguards. We also have a specific ProFlex Fat Rack for bikes with tyre width’s up to 5’’.
For bikes being stored for long periods without use, regularly rotating the tyre will ensure there isn’t too much pressure being put on the same point for prolonged periods.
The ProFlex saddle is an improved design to avoid getting caught in the tyre lugs. The shape and thickness is carefully designed to maximise flexibility and strength.
GearMate is our new storage organiser system that seamlessly integrates with all Steadyrack bike racks. Whether you’re storing your helmet, gloves, shoes, gels and other cycling accessories, the GearMate allows you to store everything in one place. In addition, the adaptable and customisable system allows you to arrange the GearMate your way with over 200 possible arrangements, it is as unique as your ride.
Yes, the GearMate is designed to work seamlessly with all Classic racks ( Road, MTB, Fat, Fender and eBike). You will just need to buy a SteadySpine which allows for the GearMate products to attach and install.
Yes! One of the most unique features of the GearMate is its versality. With over 200 possible setups, you can arrange the GearMate to your needs. For example. If you install most of the components on the left side, you’ll maximise the pivoting space on the right side of the rack and vice versa. Check out our GearMate installation video for more information on how to install.
Currently we only sell the full bundle and SteadySpine. Please subscribe to be the first to know when we launch new products including components for the GearMate.
GearMate is made from high quality teflon coated aluminium and high gloss ABS plastic.
The weight rating of the GearMate is 10kg / 22lbs.
If you find that the SteadySpine is bowing when installed, it is likely due to an excess of weight loaded into the GearMate system. For additional security, there are an additional three fixing holes along the length of the SteadySpine which, when used, will offer added support.
Once you have installed the SteadySpine behind a Classic Range Rack, the rack will sit 6mm further off the wall than without the spine behind it. This does not impact the functionality of the rack.
The distance between the centre of the rack to the end of the longest bracket of the GearMate is 320mm. You can space your racks as close as 650mm apart and still use GearMate on both racks, however with them this close you need to slide on the bin/attachment onto the bracket before clipping it into the SteadySpine.
We have created multiple Steadyracks to suit various types of bikes. To find the correct Steadyrack for your bike, please visit our Choosing the Correct Bike Rack page to learn how to accurately measure your bike.
With a Steadyrack, there is no need to lift or juggle your bikes. Simply squeeze your back brake, grab the handlebars and walk backwards to lever the bike onto the rear wheel. Then you just roll your bike's front tyre in and out of the rack!
Yes – all of our racks feature our innovative pivot to the left and right.
The rear wheel rest/bracket is designed to prevent the bike from swinging from side to side when pivoting a bike in the rack. This keeps bikes safe and secure and eliminates damage to the wall. Your tyre is only required to have partial contact with the rest for it to perform its function. Simply place the rear wheel to the side you wish to pivot the bike. It works universally with all tyre widths, including fat tyres. Narrow tyres will generally sit deeper in the bracket (more than wide tyres).
Hanging a bike in a Steadyrack will not cause any damage to your frame, forks or wheels. No part of the bike frame touches the rack, only the front tyre, which is cradled in the steel arms.
Steadyracks are assembled using a specific tension for the nuts (torque setting = 5nm) that holds the central spine to the top and bottom mounting brackets. This setting is designed to give sufficient tension to the pivot to ensure bikes can be loaded on any angle without the rack moving around too much. When you remove the 2 plastic caps from the top and bottom, the nuts are exposed. You can loosen both nuts to free up the rack more, and equally you can tighten them to lock the rack into position. We recommend you maintain them so the racks are stiff but can still be pivoted.
The rack can be quite stiff when you use it for the first few times then it loosens up a bit. This is due to the type of fibre washers we use to assist with the stiffening effect.
The racks are designed to cover a wide range of tyre widths. Some wider tyres will fit tightly in between the arms of the rack. As long as you can still release them by pulling on the handlebars with minimal force it's fine. It actually helps to ensure the bikes can't be easily dislodged. If you find you have to use excessive force to remove the bike you may need to change to a larger version of the racks.
No, it's not possible to lock the rack solid in one position. You can tighten the nuts sufficiently that the rack will be very hard to pivot which will effectively hold it in the one position. To do this you need to remove the 2 plastic mounting bracket covers (end caps) and tightening the 2 nuts that attach the central pivot bar to the mounting brackets. We recommend you check your fixings to your wall carefully and make sure they are very secure if you do this as any pressure sideways will put extreme pressure on the mounting brackets fixings.
No, you can load and unload the bike at any angle provided that the central pivot bar nuts are set to the factory setting of 5nM.
It really depends on the width of your handlebars and the pedals. It will fold until the handlebars touch the wall but not quite 90 degrees or flat to the wall. For a normal road bike bar, we would allow about 400mm or around 16 inches, and for a MTB with wider bars probably around 1m or 39 inches (give or take).
By storing your bikes vertically with a Steadyrack, you’ll be able to pivot the bikes up to 160 degrees in each direction, placing them closer to the wall. This will not only save floor space, but also more space in smaller areas, which is helpful when sharing the space with a car. Being able to pivot the racks side to side, when combined with the arm design, allows for much greater location flexibility and space saving than any other product. Steadyracks patented and revolutionary design helps to save more of your valuable floor space and can be mounted to virtually any wall, with as little as 350mm between each rack. Due to the rotating/pivoting action, bikes that are stored in a Steadyrack can be overlapped and when not in use, the arms simply fold away for even more space.
The Steadyrack won’t work with a rear wheel because of the derailleur and gears. One of the main features is the way you roll your bike in and out; you don’t use a lifting action so you can do away with hooks. It’s very easy to balance the bike on the back wheel and push forward until the front tyre engages and then it just rolls up and drops into the 2 v shaped cradling points. The bike is then resting on a cushioned tyre not hanging by a hook.
Steadyracks do not come interchangeable and cannot be changed from one style to another. This is because the rack arms are not sold individually and come pre-assembled.
This part of the rack is a notch designed to act as a stopper to ensure the rack arms do not over-extend. It is a purposeful design on all of our racks and will not cause any issues with your rack or its function.
Yes! Our new ProFlex Fat is a fender compatible rack that is suitable for tyres 2.8" - 5" and up to 55kg / 121lbs.
Yes - all our racks are compatible with most types of locks, including chain, cable and D-locks. It is important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone.
Great question! The best process is to put the rear brake on and walk backwards to raise the bike up onto the rear tyre. This ensures that there is minimal effort used and absolutely no lifting required.
As Steadyrack is designed to be the ultimate no lift storage solution, you can be confident that storing your bike in a Steadyrack won't cause any strain on your back. The no lift design makes storing even heavy bikes easy. Read more about the benefits of a Steadyrack here.
Yes – our ProFlex Range comes in three sizes suitable for eBikes with or without fenders/mudguards.
In general, bike tyres will slowly lose their tyre pressure, regardless of how they are stored. A bike stored in a Steadyrack will not loose any more tire pressure than they would if stored on the ground. If bikes are stored in our racks for long periods of time, we just recommend doing routine pressure checks as per normal bike maintenance.
Due to the small space between the front tyre and the down tube on TT bikes you would need a ProFlex Narrow or Wide, depending on the tyre width.
Unfortunately, any wheels that are less than 16" in diameter will not fit in any of our Steadyracks. If you store a bike with smaller wheels, you risk not having the tyre come into contact with the two V-shaped cradling points, meaning the fork will rest on the rack before the tyre.
We found some success with placing Velcro straps on the bottom arm to shorten the distance between the 2 points, however the bikes are not as stable, and you would need to strap the wheel to the upper arm of the rack with Velcro as well.
Some of the newer plus size MTB tyres have extra-large shoulder lugs (tread) which take the overall width past the actual measurement marked on the sidewall. If your tyres have extra wide lugs you can still work to our sizes in our guide but it will be a tighter fit and will mean you have to push it into the rack and pull harder on the bike to dislodge it when you remove it. So yes it should fit in a mountain bike rack but will be a firm fit. If you don’t want to do that you should go to the next size up to the Fat Rack. The bike will sit nicely in the rack but the front wheel may fall to one side slightly due to the larger gap but it will be very easy to unload.
If the stays on your bike are very close to the tyre or rigid with no flexibility, there will not be room to fit the rack arms in between and you will not be able to mount the bike into this type of bike rack. If the fender stays are flexible, and you are comfortable with doing so, you can bend the stays to allow more room for the rack to fit.
The most suitable rack will depend on the measurements of your bike:
- Weight
- Tyre width
- Wheel diameter
- Fenders/no Fenders.
We have a step-by-step guide on our website that will help you measure your bike to find the best rack for you. Alternatively, if you would like to send us the above measurements of your bike, we can make a recommendation!
We do not recommend storing bikes with wheels less than 16” in diameter in our racks. If you store a bike with smaller wheels, you risk not having the tyre come into contact with the two V-shaped cradling points, meaning the fork will rest on the rack before the tyre.
We found some success with placing Velcro straps on the bottom arm to shorten the distance between the 2 points, however the bikes are not as stable, and you would need to strap the wheel to the upper arm of the rack with Velcro as well.
This is a common concern for many bike owners with these types of brakes and suspension. When your bike is hung up vertically, the fluid in your forks will run towards the seals and keep them lubricated. This will prolong their use, so it's actually good for your bike and forks to hang it vertically on our bike racks.
If you have hydraulic brakes on your bike, the fluid will run down when the bike is hung, so we advise pumping the brakes a few times when you take the bike off the rack if it's been there for a while. The shocks shouldn't leak when the bike is hung up, however if they do it's a good indication that the seals may need replacing.
We have done the research and spoken to several of the major brake and fork component manufacturers about this issue and the universal response is that hanging bikes up vertically does not cause the brakes or suspension forks to develop leaks. In fact many of the major bike and component manufacturers use and recommend our racks for storing bikes or parking staff bikes in their headquarters or both. As long as proper maintenance is completed on the bike and there are no pre-existing issues, then you will experience no issues. You may need to pump the brakes a bit if the bike has been in the rack for awhile, however, it is perfectly safe.
Read our blog post for more information about storing bikes with hydraulic brakes in Steadyracks.
One of the main features of our design is the fact that it is the most suitable rack for carbon wheels. There is less pressure on the bike than riding it and it is certainly better than hooks. The wheel is cradled between the two V-shaped cradling points created when the arms are folded down and the tyre cushions the wheel and bike. There should be absolutely no need to do any maintenance on your rims or wheels if you use a Steadyrack.
Steadyracks are actually the perfect solution for storing carbon frame bikes and wheelsets! This is because our racks cradle the whole front wheel tyre, meaning there is no direct contact with the wheelset or bike frame. Additionally, there is less risk of damage from and to surrounding bikes as the racks are made to pivot and are hung by rolling the bike into the cradle instead of lifting the bike onto a hook.
Ideally, you want to choose a rack that is best suited to your bike’s specifications; tire width, tyre diameter and whether it has fenders/mudguards. However, we understand that sometimes the most flexible option is to have a rack that suits a variety of bikes. The good news is our racks are flexible, and you can store a narrower tire in a wider rack.
The only time this will not work is if the bike has fenders/mudguards, and it is trying to be stored in a rack that is not fender/mudguard compatible.
The only other thing keep in mind is that a narrower tyre in a wider rack will lean to the side due to the extra room in the lower rack arm; this does not affect the function of the rack at all but may look a bit different to how it would if the correct sized tyre was in the rack.
Our locks and cables are designed to deter opportunistic theft. If they are used in unattended highly visible private or public spaces they will not be effective at preventing theft by a professional with sophisticated tools or equipment. Where possible the included D Lock should also be looped through the bike’s wheel and the rack to further deter thieves. For further security, you can visit your local hardware store to source tamper proof bolts to install your rack.
We do not recommend leaving your bikes unattended or within easy reach in full public view even when locked, as it is almost impossible to prevent brazen professional theft from occurring. We also recommend not showing your bikes home location when recording rides using tracking apps or GPS apps. If you do want to share your home location make sure only you and your trusted friends can see your posts as thieves have become more sophisticated, following your posts to locate your bikes and using technology to mimic your door access and stealing bikes from inside garages and homes when you are not at home.
The eBike Rack is no longer. But don’t worry, our brand new ProFlex range provides the same durability and fender compatibility plus even more features! Available in three sizes: Narrow, Wide, and Fat, the ProFlex Rack can hold a much improved maximum weight of 55kg/121lbs and comes GearMate ready, with the GearMate SteadySpine included the rack for added convenience. Note: The SteadySpane is sold separately for Classic Range Racks. You can check out the ProFlex range here.
Our design guides and spacing guides are available to download on our website.
Each rack is supplied with:
1 x Rear Tyre Rest
- Please note, the ProFlex SteadyRest comes with a mounting plate. The Classic Range Rear Tyre Rest comes individually.
1 x Installation kit with fixings for masonry and timber installs.
2 x Black End Caps
- Please note, the ProFlex SteadyClick End Caps and Classic Range End Caps are different.
5 Year Warranty
The ProFlex Range comes with an integrated GearMate SteadySpine.
Visit our installation advice page for more details.
Spacing your racks depends on whether you want to save floor space, wall space, or a bit of both. We've created a handy Wall Placement Guide to help.
Save Floor Space
If you want to save floor space, you will need to hang your racks further apart so you can utilise the pivot to fold them closer to the wall. If you want to fold them over as much as possible then it’s best to space them far enough apart so that bikes won’t touch the rack next to it when its folded.
Save Wall Space
If you want to save wall space, you can hang them closer together. Note, the closer they are to each other, the less they will be able to pivot before touching the bikes either side of the one you are accessing. You may also need to stagger the heights (one up and one down) to avoid the handlebars touching each other. The good thing about our design is that you can put your bikes as close as 350mm apart and in some instances even closer, but you can still create an access space by pivoting the bikes either side.
Save Both
We have found that spacing your racks all the same height and about 600mm or 2 feet apart will give you a bit of both. The bikes can be folded over the top of each other but will only protrude into your floor space about half as much as they would if they were at right angles. Often that means you can get a car into your parking space alongside your bikes.
This is a guide only, so we recommend that you check the size of your bikes, the type and width of handlebars and the wall and floor space you have available. For more information on Spacing visit our Wall Placement Guide page.
Please visit our Installation Advice page for detailed instructions.
As metric fixings don't always have an exact drill bit size match in various regions, if you are unsure we advise you to take the wall plugs provided with your rack to your local hardware store or expert, and ask them for the right size drill bit for your equipment and installation.
Please keep in mind you will need a different size for the rear tyre rest.
At the most, you will only need to use 4 - 2 for the top and 2 for the bottom.
Steadyracks cannot be fixed to any fragile surface including drywall, gyprock, plasterboard etc. They must be fixed to structurally sound surfaces capable of taking the weight of the bike and rack. Visit our Installation Advice page for detailed instructions.
Steadyracks cannot be fixed to any fragile surface including drywall, gyprock, plasterboard etc. They must be fixed to structurally sound surfaces capable of taking the weight of the bike and rack. Visit our Installation advice page for detailed instructions.
Steadyracks are designed for indoor storage, such as garages and sheds. Our position is we advise not to do this, however using Steadyracks to transport bikes is possible and some customers have had success in using Steadyracks for this in the past. Please be aware that it will void the warranty of the rack and we cannot guarantee that the bike or rack will remain free of damage during transit.
You can fix rails across the studs at your preferred mounting height and then you can space your racks along the rails. Another option is to fix a sheet of plywood (10-13mm, or 1/2 inch thick) across the top of your wall lining or studs and then screw your racks to the ply in the exact location you want them.
No.
Steadyracks can be installed into any structurally sound vertical surface.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike. The wall plugs/anchors supplied are for masonry use only.
Steadyracks can be installed into any structurally sound vertical surface. Fixings are provides for installing to Timber or Masonry (brick/concrete). If you wish to install the rack to any other type of surface - such as steel you will need to purchase additional fixings.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike.
We recommend installing the rear wheel bracket/rest with your Steadyrack bike rack, but if circumstances restrict you from installing it, the rack will still perform as required. You may find that your rear wheel moves more than usual without the rest, however it’s not vital that this be installed.
Ideally no. The bike should be suspended above the floor to allow it to freely pivot. Bikes will come in different lengths and therefore different mounting heights which is why we suggest measuring your bikes first by following our installation guide. Refer to our installation instructions for how to work out your optimum mounting height.
The height that you install your Steadyrack bike rack will vary depending on the bike. As all bikes are different sizes, ideally you want to install the rack to suit each specific bike. Our installation advice page and guide give detailed instructions on how to achieve this! Refer to our Installation Guide for how to work out your optimum mounting height. If you need any further assistance, submit a support enquiry here.
In order to preserve your warranty, unfortunately, the answer is no. If you install your racks in an environment where they will be directly exposed to the elements, it will void our warranty. In doing so, your racks will show signs of rusting and the metal will become dull over time. However, the functionality won’t be affected at all, provided the regular care and maintenance instructions are followed.
There is no specific measurement for this as each bike is different, but the best way to determine a rough estimate is to measure the widest part of your bike, normally the handlebars or pedals, and that will give you a guide as to how far the bike will protrude out from the wall.
It really depends on the width of your handlebars and the pedals. It will fold until the handlebars touch the wall but not quite 90 degrees or flat to the wall. For a normal road bike bar, we would allow about 400mm or around 16 inches, and for a MTB with wider bars probably around 1m or 39 inches (give or take).
It is possible to install a tandem bike in a Steadyrack. However, the rack will need to be mounted higher to allow for the length of the tandem bike. You also need to ensure that the tandem bike doesn't exceed the maximum weight limit of the rack you have chosen. Please note, it can be more difficult to mount a tandem rack in a Steadyrack due to the length of the bike.
Installing your Steadyrack using tamper proof bolts will provide a higher degree of security to prevent theft. We have also introduced a lock bracket and D lock and cable which is available for purchase here. It is also important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone. We also recommend not leaving bikes in out of the way public or vulnerable places even when locked as it is almost impossible to prevent a professional thief from stealing a bike using cordless power tools.
Each brand of slatwall comes with different mounting brackets for things like bike racks, and therefore, we are unable to create a universal slatwall bracket.
The Classic Range racks are made from chrome plated steel and the ProFlex Range racks are made from black nickel coated steel.
Our racks are not made from recycled products, however, all of our racks are made from recyclable materials as well as all of our packaging.
Steadyrack is proudly Australian-owned and designed and we manufacture our racks in various locations, including China and India.
We have tried to find an effective way to manufacture our products locally, however, to ensure we continue to maintain our quality and great value, it is unfortunately not possible. China has a well-established manufacturing infrastructure, which enables us to take advantage of cost efficiencies without compromising on the durability and quality of our products. By producing our racks there, we can offer them at a price point that ensures you receive excellent value for your money.
While the manufacturing takes place in various locations, we want to emphasize that our product is proudly Australian owned and designed, and we employ staff, consultants, and service providers in many countries including our headquarters in Australia.
Yes – the warranty lasts for a period of five years effective from the purchasing date. Please read our warranty page on our website for full information.
We work hard to ensure that Steadyrack is manufactured to the highest standard. However if you find a fault or you are dissatisfied with your Steadyrack for any reasons, please visit our returns page for more information. If you change your mind, you have 30 days to return your Steadyrack products in new, unmounted condition. Please note, any return shipping costs must be covered by the customer as agreed to in the terms and conditions when purchasing on our website.
We accept returns (that comply with our returns policy) to our warehouses located in Europe, UK, Canada, US and Australia.
Once an order has been processed it cannot be cancelled and the item must instead be returned to Steadyrack in accordance with the returns policy.
Buyer may not suspend orders placed with Seller, except with Seller’s prior written consent and then only if Buyer reimburses Seller for all losses incurred due to such suspension or cancellation, including without limitation, all incidental and consequential damages and expenses arising therefrom. Direction from Buyer to suspend or cancel any order may be treated as repudiation, making Buyer immediately liable for loss, expense and other damages sustained.
It isn’t uncommon for couriers to split parcels into different consignments if there is more than one carton in a shipment. Your shipment has in this instance. The second consignment of your shipment will be delivered 1-2 business days after the first. If you still have not received your final shipment, please contact Steadyrack Support and we will endeavour to resolve the issue for you.
We understand the shipping costs can be prohibitive, and we sincerely apologise for that. We are always working on better shipping solutions that are more cost effective for our customers as we are aware that the current shipping costs are not feasible.
We can ship products anywhere in the world. If your city/country is not listed on our site please contact submit a support ticket with your details and we can arrange a shipping quote for you.
We have warehouses placed around the world to ship our bike racks as quickly as possible to homes and businesses far and wide. We ship out of Europe, the UK, Canada, the US and Australia. Check out our estimated shipping timeframes and to see if your country is eligible for free shipping.
Shipping times and deliveries vary depending on your country, region and location. Your estimated shipping delivery time will show at the checkout. However, please keep in mind that these may not take into account courier operating days, public holidays and other delivery variables. Once you have placed your order online, it can take from 1 – 3 business days to process your order.
Please visit our Dealer or Distributor page and complete the form and one of our sales team members will be in touch shortly.