Have a question about Steadyrack products, shipping, returns, warranty policies or something else? You’ll most likely find the answer here. For all other concerns and inquiries please get in touch with our Support Team.
ProFlex is the world’s most advanced vertical pivoting bike rack. Featuring a new modern aesthetic, increased load capacity (can now hold bikes up to 55kg/121lbs), a SteadySpine which allows for the seamless integration of the new GearMate storage organiser system, removable rear tyre rest allowing for the mounting plate to be used with future products (watch this space) as well as new SteadySaddle which allows for bikes with fenders or mudguards. Basically the ProFlex does everything the Classic does and more!
Yes! The ProFlex comes in three sizes, Narrow for bikes with a tyre width of up to 2.1” (Road, Gravel, City, BMX, eBike, Fender), Wide for bikes with a tyre width of up to 2.8” (MTB, eMTB, Fender, Gravel) and Fat for bikes with a tyre width of up to 5” (Fat, Cruiser, Fender, Plus, eBike)
Yes, the ProFlex still has our pioneering pivoting feature allowing for pivoting on either side of the rack to maximise space saving.
Yes! While the Classic range racks could hold up to 35kg, the new ProFlex can hold bikes up to 55kg.
Yes, our innovative SteadySaddle allows for bikes with or without fenders or mudguards. If you have a minimum of 20mm or 3/4 Inch clearance between tyre & stays, then your bike will be compatible.
Yes, ProFlex follows the same principles of the Classic range but now includes easier installation of the end caps with our slide-and-click system. Check out our ProFlex installation video for more.
If you have installed your existing rack onto a timber surface and have used the vertical mounting holes (timber installation), the ProFlex can be installed using the same holes. If it is installed using the horizontal mounting holes (masonry installation), you will need to mark out the vertical mounting holes on your existing rack before removing, and then the ProFlex rack can be installed by drilling new vertical mounting holes.
Yes! Our new ProFlex includes a SteadySaddle which allows for bikes with fenders and mudguards. We also have a specific ProFlex Fat Rack for bikes with tyre width’s up to 5’’.
GearMate is our new storage organiser system that seamlessly integrates with all Steadyrack bike racks. Whether you’re storing your helmet, gloves, shoes, gels and other cycling accessories, the GearMate allows you to store everything in one place. In addition, the adaptable and customisable system allows you to arrange the GearMate your way with over 200 possible arrangements, it is as unique as your ride.
Yes, the GearMate is designed to work seamlessly with all Classic racks ( Road, MTB, Fat, and discontinued Fender and eBike). You will just need to buy a SteadySpine which allows for the GearMate products to attach and install.
Yes! One of the most unique features of the GearMate is its versality. With over 200 possible setups, you can arrange the GearMate to your needs. For example. If you install most of the components on the left side, you’ll maximise the pivoting space on the right side of the rack and vice versa. Check out our GearMate installation video for more information on how to install.
Currently we only sell the full bundle and SteadySpine. Please subscribe to be the first to know when we launch new products including components for the GearMate.
우리는 다양한 유형의 자전거에 맞게 여러 개의 스테디랙을 만들었습니다. 랙의 장착 브래킷은 모두 동일하며 팔만 다양한 자전거 크기에 맞게 길이와 너비가 다릅니다. 자전거에 적합한 Steadyrack을 찾으려면 제품 페이지를 방문하여 자전거를 정확하게 측정하는 방법을 알아보십시오.
스테디랙을 사용하면 자전거를 들어 올리거나 저글링할 필요가 없습니다. 뒷 브레이크를 꽉 쥐고 핸들 바를 잡고 뒤로 걸어 자전거를 뒷바퀴에 고정하기만 하면 됩니다. 무거운 자전거를 eBike 랙으로 들어 올리는 방법에 대한 데모를 시청하십시오.
예 – 5개의 랙 모두 왼쪽과 오른쪽으로 최대 160도 회전합니다.
The rear wheel rest/bracket is designed to prevent the bike from swinging from side to side when pivoting a bike in the rack. This keeps bikes safe and secure and eliminates damage to the wall. Your tyre is only required to have partial contact with the rest for it to perform its function. Simply place the rear wheel to the side you wish to pivot the bike. It works universally with all tyre widths, including fat tyres. Narrow tyres will generally sit deeper in the bracket (more than wide tyres).
스테디랙에 자전거를 걸어도 프레임, 포크 또는 바퀴가 손상되지 않습니다. 자전거 프레임의 어떤 부분도 랙에 닿지 않고 강철 암에 고정된 앞 타이어만 닿습니다.
스테디랙은 중앙 척추를 상단 및 하단 장착 브래킷에 고정하는 너트(토크 설정 = 5nm)에 대한 특정 장력을 사용하여 조립됩니다. 이 설정은 랙이 너무 많이 움직이지 않고 자전거를 어떤 각도로든 적재할 수 있도록 피벗에 충분한 장력을 주도록 설계되었습니다. 상단과 하단에서 2개의 플라스틱 캡을 제거하면 너트가 노출됩니다. 두 너트를 모두 풀어 랙을 더 확보할 수 있으며, 마찬가지로 두 너트를 조여 랙을 제자리에 고정할 수 있습니다. 랙이 뻣뻣하지만 여전히 회전할 수 있도록 유지 관리하는 것이 좋습니다.
랙은 처음 몇 번 사용할 때 상당히 뻣뻣할 수 있으며 약간 느슨해집니다. 이것은 보강 효과를 돕기 위해 사용하는 섬유 와셔의 유형 때문입니다.
The racks are designed to cover a wide range of tyre widths. Some wider tyres will fit tightly in between the arms of the rack. As long as you can still release them by pulling on the handlebars with minimal force it's fine. It actually helps to ensure the bikes can't be easily dislodged. If you find you have to use excessive force to remove the bike you may need to change to a larger version of the racks.
No, it's not possible to lock the rack solid in one position. You can tighten the nuts sufficiently that the rack will be very hard to pivot which will effectively hold it in the one position. To do this you need to remove the 2 plastic mounting bracket covers (end caps) and tightening the 2 nuts that attach the central pivot bar to the mounting brackets. We recommend you check your fixings to your wall carefully and make sure they are very secure if you do this as any pressure sideways will put extreme pressure on the mounting brackets fixings.
No, you can load and unload the bike at any angle provided that the central pivot bar nuts are set to the factory setting of 5nM.
It really depends on the width of your handlebars and the pedals. It will fold until the handlebars touch the wall but not quite 90 degrees or flat to the wall. For a normal road bike bar, we would allow about 400mm or around 16 inches, and for a MTB with wider bars probably around 1m or 39 inches (give or take).
Steadyrack으로 자전거를 수직으로 보관하면 자전거를 각 방향으로 최대 160도 회전시켜 벽에 더 가깝게 배치할 수 있습니다. 이렇게하면 바닥 공간을 절약 할 수있을뿐만 아니라 더 작은 공간에서 더 많은 공간을 확보 할 수있어 자동차와 공간을 공유 할 때 도움이됩니다. 암 디자인과 결합하면 랙을 좌우로 회전할 수 있어 다른 어떤 제품보다 훨씬 더 큰 위치 유연성과 공간 절약이 가능합니다. 특허받은 Steadyracks의 혁신적인 디자인은 귀중한 바닥 공간을 더 많이 절약하는 데 도움이 되며 각 랙 사이에 350mm의 작은 비용으로 거의 모든 벽에 장착할 수 있습니다. 회전/피벗 동작으로 인해 Steadyrack에 보관된 자전거를 겹칠 수 있으며 사용하지 않을 때는 팔을 접어서 더 많은 공간을 확보할 수 있습니다.
The Steadyrack won’t work with a rear wheel because of the derailleur and gears. One of the main features is the way you roll your bike in and out; you don’t use a lifting action so you can do away with hooks. It’s very easy to balance the bike on the back wheel and push forward until the front tyre engages and then it just rolls up and drops into the 2 v shaped cradling points. The bike is then resting on a cushioned tyre not hanging by a hook.
The Steadyrack won’t work with a rear wheel because of the derailleur and gears. One of the main features is the way you roll your bike in and out; you don’t use a lifting action so you can do away with hooks. It’s very easy to balance the bike on the back wheel and push forward until the front tyre engages and then it just rolls up and drops into the 2 v shaped cradling points. The bike is then resting on a cushioned tyre not hanging by a hook.
우리는 귀하의 피드백에 귀를 기울였으며 이제 Fat Rack을 위한 더 큰 후면 타이어 받침대를 포함하여 후면 타이어 받침대를 위한 새롭고 개선된 디자인을 갖게 되었습니다. 리어 타이어 레스트는 이제 소형, 중형 및 대형의 세 가지 크기로 제공됩니다. 소형 타이어 레스트는 클래식 랙 및 펜더 랙에 보관된 자전거와 호환됩니다. 미디엄 타이어 레스트는 산악 자전거 랙에 보관된 자전거와 호환됩니다. 대형 타이어 레스트는 팻 랙에 보관된 자전거와 호환됩니다.
죄송하지만 현재 타이어 크기에 맞고 펜더/머드가드도 수용할 수 있는 솔루션이 없습니다. 머드가드/펜더가 금속 막대로 프론트 액슬에 연결되지 않은 클립온 유형인 경우 Fat Rack과 잘 작동해야 합니다.
Steadyrack Classic, Fat, Fender, Mountain Bike, and eBike Racks all come in Black only. However, you can customise your racks with our End Caps, which come in red, blue, green, yellow, orange and gray. Watch our End Cap installation video here.
Yes - all our racks are compatible with most types of locks, including chain, cable and D-locks. We have introduced a lock bracket and D lock and cable which is available for purchase on our website. It is also important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone.
Great question! The best process is to put the rear brake on and walk backwards to raise the bike up onto the rear tyre. This ensures that there is minimal effort used and absolutely no lifting required.
Steadyrack은 최고의 리프트 없는 보관 솔루션으로 설계되었으므로 자전거를 Steadyrack에 보관해도 등에 부담을 주지 않는다는 확신을 가질 수 있습니다. 리프트가 없는 디자인으로 무거운 자전거도 쉽게 보관할 수 있습니다. 여기에서 스테디랙의 이점에 대해 자세히 알아보십시오 .
예 – 흙받이 또는 흙받이가 있는 무거운 전기 자전거를 보관하기에 완벽한 eBike 랙 이 있습니다.
The Fender Racks will suit exactly the same bikes as the Classic Rack except the Fender rack will also work with bikes that have fenders or mudguards, whereas the Classic is only suitable for bikes without fenders and mudguards. The Fender rack will also only accommodate for bikes up to 25kg/55lbs.
Due to the small space between the front tyre and the down tube on TT bikes you would need a Fender Rack or eBike Rack.
Unfortunately, any wheels that are less than 16" in diameter will not fit in any of our Steadyracks. If you store a bike with smaller wheels, you risk not having the tyre come into contact with the two V-shaped cradling points, meaning the fork will rest on the rack before the tyre.
We found some success with placing Velcro straps on the bottom arm to shorten the distance between the 2 points, however the bikes are not as stable, and you would need to strap the wheel to the upper arm of the rack with Velcro as well.
Some of the newer plus size MTB tyres have extra-large shoulder lugs (tread) which take the overall width past the actual measurement marked on the sidewall. If your tyres have extra wide lugs you can still work to our sizes in our guide but it will be a tighter fit and will mean you have to push it into the rack and pull harder on the bike to dislodge it when you remove it. So yes it should fit in a mountain bike rack but will be a firm fit. If you don’t want to do that you should go to the next size up to the Fat Rack. The bike will sit nicely in the rack but the front wheel may fall to one side slightly due to the larger gap but it will be very easy to unload.
각 랙에 설정된 무게 제한을 초과하지 않는 것이 좋습니다. 더 무거운 자전거를 펜더 랙에 올려놓을 때 추가 무게와 힘으로 인해 암이 구부러질 수 있습니다. 각 랙에 명시된 무게로 작업하면 랙이나 자전거가 손상될 가능성을 없앨 수 있습니다. 자전거가 더 무겁고 펜더나 흙받이가 있는 경우, 전기자전거 랙을 사용하세요.
We have 5 models to suit a wide variety of bikes. The best model for your bike depends on the wheel rim diameter and tyre width of your front wheel. Please visit our website to work out which rack you need.
바퀴가 직경이 16인치 미만인 자전거는 랙에 보관하지 않는 것이 좋습니다. 바퀴가 작은 자전거를 보관하면 타이어가 두 개의 V자형 크래들 포인트와 접촉하지 않을 위험이 있으며, 이는 포크가 타이어 앞의 랙에 놓이게 됨을 의미합니다.
우리는 2 점 사이의 거리를 줄이기 위해 하단 암에 벨크로 스트랩을 배치하는 데 약간의 성공을 거두었지만 자전거는 안정적이지 않으며 벨크로를 사용하여 랙의 상완에 휠을 스트랩해야합니다.
Yes! This is a common concern for many bike owners with these types of brakes and suspension. When your bike is hung up vertically, the fluid in your forks will run towards the seals and keep them lubricated. This will prolong their use, so it's actually good for your bike and forks to hang it vertically on our bike racks. If you have hydraulic brakes on your bike the fluid will run down when the bike is hung, so we advise pumping the brakes a few times when you take the bike off the rack if it's been there for a while. The shocks shouldn't leak when the bike is hung up, however if they do it's a good indication that the seals may need replacing. Read our blog post for more information about storing bikes with hydraulic brakes in Steadyracks.
우리 디자인의 주요 특징 중 하나는 카본 휠에 가장 적합한 랙이라는 사실입니다. 자전거를 타는 것보다 자전거에 가해지는 압력이 적고 후크보다 확실히 낫습니다. 휠은 팔을 접을 때 생성되는 두 개의 V자형 크래들 포인트 사이에 끼워져 있으며 타이어는 휠과 자전거를 완충합니다. Steadyrack을 사용하는 경우 림이나 휠을 유지 관리할 필요가 전혀 없습니다.
Steadyracks are actually the perfect solution for storing carbon frame bikes and wheelsets! This is because our racks cradle the whole front wheel tyre, meaning there is no direct contact with the wheelset or bike frame. Additionally, there is less risk of damage from and to surrounding bikes as the racks are made to pivot and are hung by rolling the bike into the cradle instead of lifting the bike onto a hook.
Our MTB rack is wider and longer to accommodate the larger tyres on mountain bikes, however your 1.75 inch tyres will still sit securely in the MTB rack. You'll find there's some slight movement of the bike within the rack due to the rack being larger than the Classic Rack, however the bike is still completely secure within the MTB rack if you wish to use that one.
Our locks and cables are designed to deter opportunistic theft. If they are used in unattended highly visible private or public spaces they will not be effective at preventing theft by a professional with sophisticated tools or equipment. Where possible the included D Lock should also be looped through the bike’s wheel and the rack to further deter thieves. For further security, you can visit your local hardware store to source tamper proof bolts to install your rack.
We do not recommend leaving your bikes unattended or within easy reach in full public view even when locked, as it is almost impossible to prevent brazen professional theft from occurring. We also recommend not showing your bikes home location when recording rides using tracking apps or GPS apps. If you do want to share your home location make sure only you and your trusted friends can see your posts as thieves have become more sophisticated, following your posts to locate your bikes and using technology to mimic your door access and stealing bikes from inside garages and homes when you are not at home.
우리의 디자인 가이드와 간격 가이드는 웹 사이트에서 다운로드 할 수 있습니다.
각 랙에는 다음이 제공됩니다.
1x 플라스틱 뒷바퀴 받침대/브래킷, 뒷바퀴 차축과 일치하도록 벽에 고정해야 합니다(자세한 내용은 설치 지침 및 비디오 참조).
랙 설치용 볼트 및 플러그 4개.
2x smaller screws and plugs for the rear tire rest/bracket.
설치 지침
1 년 무료 보증
자세한 내용은 설치 조언 페이지를 방문하십시오.
랙 간격은 바닥 공간, 벽 공간 또는 둘 다를 절약할지 여부에 따라 다릅니다. 도움이 되도록 편리한 벽 배치 가이드를 만들었습니다.
바닥 공간 절약
바닥 공간을 절약하려면 피벗을 사용하여 벽에 더 가깝게 접을 수 있도록 랙을 더 멀리 걸어야 합니다. 가능한 한 많이 접으려면 접었을 때 자전거가 옆에있는 랙에 닿지 않도록 충분히 멀리 간격을 두는 것이 가장 좋습니다.
벽 공간 절약
벽 공간을 절약하려면 더 가깝게 걸 수 있습니다. 서로 가까울수록 접근하는 자전거의 양쪽을 만지기 전에 회전할 수 있는 속도가 줄어듭니다. 핸들바가 서로 닿지 않도록 높이(위와 아래)를 엇갈리게 해야 할 수도 있습니다. 우리 디자인의 좋은 점은 자전거를 350mm 거리만큼 가깝게 배치할 수 있고 경우에 따라 더 가깝게 배치할 수 있지만 자전거를 양쪽으로 회전시켜 접근 공간을 만들 수 있다는 것입니다.
둘 다 저장
랙의 간격을 모두 같은 높이와 약 600mm 또는 2피트 간격으로 두면 둘 다 약간 얻을 수 있습니다. 자전거는 서로 위로 접을 수 있지만 직각일 때보다 바닥 공간으로 절반 정도만 돌출됩니다. 종종 그것은 자전거와 함께 주차 공간에 차를 넣을 수 있음을 의미합니다.
이것은 참고용일 뿐이므로 자전거의 크기, 핸들바의 종류와 너비, 사용 가능한 벽과 바닥 공간을 확인하는 것이 좋습니다. 간격에 대한 자세한 내용은 벽 배치 가이드 페이지를 방문하십시오.
All Steadyracks are supplied with 10mm Hex bolts and masonry wall plugs for the racks and 8mm screws and wall plugs for the rear tire rest. Wall plugs are for masonry use only.
자세한 지침은 설치 조언 페이지를 방문하십시오.
미터법 고정 장치가 다양한 지역에서 항상 정확한 드릴 비트 크기와 일치하는 것은 아니므로 확실하지 않은 경우 랙과 함께 제공된 벽 플러그를 지역 철물점이나 전문가에게 가져가 장비 및 설치에 적합한 크기의 드릴 비트를 요청하는 것이 좋습니다.
Please keep in mind you will need a different size for the rear tire rest.
At the most, you will only need to use 4. Each Steadyrack comes with 4x bolts and plugs for installing the rack and 2x smaller screws and plugs for the rear tire rest. *Wall plugs for masonry use only. Not for timber.
각 장착 플레이트에는 4개의 장착 구멍이 있으며 이 구멍 중 2개만 사용하여 랙을 벽이나 프레임에 고정하면 됩니다. 수직으로 정렬된 두 개의 구멍은 스터드에 고정하기 위한 것이고 수평으로 정렬된 두 개의 구멍은 석조 또는 기타 단단한 표면에 고정하기 위한 것입니다.
스테디랙은 건식 벽체, 석고록, 석고보드 등을 포함한 깨지기 쉬운 표면에 고정할 수 없습니다. 자전거와 랙의 무게를 지탱할 수있는 구조적으로 건전한 표면에 고정해야합니다. 자세한 지침은 설치 조언 페이지를 방문하십시오.
Using Steadyracks to transport bikes is possible, however, it will void the warranty of the rack if done. If you decide to proceed with using the racks to transport bikes, the bikes must be tied to the racks using velcro straps or similar, to prevent excessive load being placed on the rack during transit. If the bikes bounce up and down when stored in the rack, this can cause the arms to bend and bike to dislodge.
You can fix rails across the studs at your preferred mounting height and then you can space your racks along the rails. Another option is to fix a sheet of plywood (10-13mm, or 1/2 inch thick) across the top of your wall lining or studs and then screw your racks to the ply in the exact location you want them.
No.
Steadyracks can be installed into any structurally sound vertical surface.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike. The wall plugs/anchors supplied are for masonry use only.
Steadyracks can be installed into any structurally sound vertical surface. Fixings are provides for installing to Timber or Masonry (brick/concrete). If you wish to install the rack to any other type of surface - such as steel you will need to purchase additional fixings.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike.
Steadyrack 자전거 랙과 함께 뒷바퀴 브래킷/받침대를 설치하는 것이 좋지만 상황에 따라 설치가 제한되는 경우 랙은 여전히 필요에 따라 작동합니다. 나머지 바퀴 없이 뒷바퀴가 평소보다 더 많이 움직이는 것을 발견할 수 있지만 이것이 반드시 필요한 것은 아닙니다.
Ideally no. The bike should be suspended above the floor to allow it to freely pivot. Bikes will come in different lengths and therefore different mounting heights which is why we suggest measuring your bikes first by following our installation guide. Refer to our installation instructions for how to work out your optimum mounting height.
All bikes will vary in their ideal mounting height. Refer to our installation guide for how to work out your optimum mounting height.
요소에 직접 노출되는 곳에 랙을 설치하면 보증이 무효화됩니다. 그들은 녹슬는 흔적을 보일 것이고 금속은 시간이 지남에 따라 둔해질 것입니다. 그러나 정기적인 관리 및 유지 관리 지침을 따르는 한 기능은 영향을 받지 않습니다. 플라스틱은 UV 처리되어 있으며 직사광선이 비치지 않으면 외관이 변하지 않아야 합니다.
The two vertical holes are for timber installation and the two horizontal holes are for masonry installation.
It is possible to install a tandem bike in a Steadyrack. However, the rack will need to be mounted higher to allow for the length of the tandem bike. You also need to ensure that the tandem bike doesn't exceed the maximum weight limit of the rack you have chosen. Please note, it can be more difficult to mount a tandem rack in a Steadyrack due to the length of the bike.
Installing your Steadyrack using tamper proof bolts will provide a higher degree of security to prevent theft. We have also introduced a lock bracket and D lock and cable which is available for purchase here. It is also important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone. We also recommend not leaving bikes in out of the way public or vulnerable places even when locked as it is almost impossible to prevent a professional thief from stealing a bike using cordless power tools.
No the racks are not made from stainless steel. The steel is a mild steel and its zinc coated or chrome plated depending on which model you choose.
The racks are made from mild steel and UV treated plastic all of which is fully recyclable.
Our racks are not made from recycled products, however, all of our racks are made from recyclable materials as well as all of our packaging.
Our preference would be to manufacture in our home country Australia however we are not able to produce our products cost effectively here. Even though we don’t manufacture at home we are employing staff, consultants, and service providers in many countries including our headquarters in Australia; if it weren’t for our Chinese factory we would not have a business and we would not be employing anyone.
Yes – the warranty lasts for a period of five years effective from the purchasing date. You may also register online to extend the warranty. Please read our warranty page on our website for full information.
We work hard to ensure that Steadyrack is manufactured to the highest standard. However if you find a fault or you are dissatisfied with your Steadyrack for any reasons, please visit our returns page for more information. If you change your mind, you have 30 days to return your Steadyrack products in new, unmounted condition. Please note, any return shipping costs must be covered by the customer as agreed to in the terms and conditions when purchasing on our website.
당사는 유럽, 영국, 캐나다, 미국 및 호주에 위치한 창고로의 반품( 반품 정책 준수)을 수락합니다.
주문이 처리되면 취소할 수 없으며 반품 정책에 따라 상품을 Steadyrack으로 반품해야 합니다.
구매자는 판매자의 사전 서면 동의가 있는 경우를 제외하고 판매자와의 주문을 중단할 수 없으며, 구매자가 그러한 정지 또는 취소로 인해 발생한 모든 손실(이로 인해 발생하는 모든 부수적 및 결과적 손해 및 비용을 포함하되 이에 국한되지 않음)을 판매자에게 상환하는 경우에만 가능합니다. 구매자가 주문을 일시 중지하거나 취소하라는 지시는 거부로 간주되어 구매자가 손실, 비용 및 기타 손해에 대해 즉시 책임을 지도록 할 수 있습니다.
It isn’t uncommon for couriers to split parcels into different consignments if there is more than one carton in a shipment. Your shipment has in this instance. The second consignment of your shipment will be delivered 1-2 business days after the first. If you still have not received your final shipment, please contact Steadyrack Support and we will endeavour to resolve the issue for you.
It isn’t uncommon for couriers to split parcels into different consignments if there is more than one carton in a shipment. Your shipment has in this instance. The second consignment of your shipment will be delivered 1-2 business days after the first. If you still have not received your final shipment, please contact Steadyrack Support and we will endeavour to resolve the issue for you.
support@steadyrack.com 이메일을 보내 주시면 가까운 딜러에 대한 정보를 제공 할 수 있습니다.
We can ship products anywhere in the world. If your city/country is not listed on our site please contact support@steadyrack.com with your details and we can arrange a shipping quote for you.
우리는 자전거 랙을 가능한 한 빨리 가정과 기업으로 배송하기 위해 전 세계에 창고를 배치했습니다. 우리는 유럽, 영국, 캐나다, 미국 및 호주에서 배송합니다. 예상 배송 기간을 확인하고 해당 국가가 무료 배송 대상인지 확인하십시오.
Shipping times and deliveries vary depending on your country, region and location. Your estimated shipping delivery time will show at the checkout. However, please keep in mind that these may not take into account courier operating days, public holidays and other delivery variables. Once you have placed your order online, it can take from 1 – 3 business days to process your order.
Please visit our Dealer or Distributor page and complete the form and one of our sales team members will be in touch shortly.
The reason you have received two different models, is because we recently made a slight tweak from the V-shape to the U-shape. This is a completely aesthetic tweak and both rear tire rests that you received are functionable. The V-shape has been discontinued, so if you wish to replace them with the U-shape rest, then we are happy to offer you the new U-shape rest valued at $9.99, free of charge, if you are happy to cover the shipping costs.
No, this is a prototype that is still in a research and development stage.
예 우리의 랙은 주차가 안전한 환경에 있으며 요소에 직접 노출되지 않는 아파트 건물에 이상적입니다.
Yes, you can find a wide variety of spare parts available to purchase on our website. If you have any further enquiries, please send an email to support@steadyrack.com and we will be able to provide you with information about parts.
As we use a higher grade of plastic the plastic components of our racks can withstand temperatures within the range of -20 degrees to 70 degrees celcius
Our racks are made to be used under full cover; garages, sheds, or even indoors. Providing that your rack is installed under full cover, it is suitable for coastal conditions. It is recommended that if installing your Steadyrack in coastal conditions that you regularly clean your rack with warm, soapy water to remove any salt build-up which can cause corrosion. Ensure to dry the rack completely after cleaning. Care and maintanence instructions can be found on the installation instructions and on our website. Disclaimer; If you install your racks anywhere they will be directly exposed to the elements including anywhere outside it will void our warranty.
We understand the price can be prohibitive, however our price is as it is for two reasons. The first is that we genuinely believe it reflects the quality and innovation behind our product, and the second is that once you buy a Steadyrack, you have it for life as it is over engineered and built to last (likely longer than your bike!).
Forward your request to partnerships@steadyrack.com and we will be in touch with you shortly.